Wednesday, September 30, 2009

Performing Well During Your Cabin Crew Interview

By Nick Dylann Andrews

A cabin crew interview is an interesting process that is a little unique. You can walk into an open call session that will interview numerous candidates during the day. You can also schedule an interview if you are invited to do so. Either way, the interview process is really nerve wracking for some people. You can expect different types of interviews depending on the airline.

Showing up to your cabin crew interview worried or nervous can work against you. You are applying for a job that will require you to be cool under stress. We've all seen the pandemonium that happens during the boarding and disembarking. This is a stressful time, especially for the passengers and new members of the cabin crew.

Your cabin crew interview will often involve selling yourself, starting with focusing hard on your strengths and your ability to deal with high stress situations. If you tend to get flustered easily you might find this job a little too taxing.

Customer service skills are imperative for the position. Being well prepared for your cabin crew interview includes being able to give verbal explanations of how you intend to handle scenarios that are presented to you. It is not unusual to receive some basic questions regarding customer service during the interview.

Learn about the airline you are applying for. Most candidates have to listen to a basic overview or briefing about the airline and are then given a test of sorts that will reflect your knowledge of the airline. Pay close attention and do your best to focus your mind in order to pick up on small details that are offered in the briefing.

Be prepared for anything. The biggest key to remembering all the helpful suggestions that you can read in the days before the interview is to be prepared for anything and everything. The more you simply don't let your feathers get ruffled the more prepared that you are naturally going to be.

Your cabin crew interview may have a written exam, a multiple choice questionnaire, or require that you deliver an oral presentation. Visual cues for any presentation are very helpful. You will usually be informed ahead of time if you are to deliver an oral presentation. The final point you will want to consider is that the more familiar you are with the airline as well as the hiring process the better you're going to do during your cabin crew interview. Take the time to get some reputable information for the specific airline.

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